What is this website?
Xobito is a business messaging platform on the official WhatsApp Business API and presents itself as a Meta Tech Provider. It turns one WhatsApp number into a team workspace: a shared inbox for support and sales, plus broadcasts, segments, templates, flow/chatbot builders, and AI replies with human handoff. A public REST API and common commerce/automation integrations are part of the offer. Pricing pages say you can start free, with WhatsApp conversation fees passed through at Meta’s published rates with 0% markup; platform package pricing is quote-based.
Key features
- Shared team inbox with assignment, collision avoidance, and contact context beside threads.
- Broadcasts and segments for bulk outreach within official limits and audience filters.
- Drag-and-drop flows/bots and an AI Agent for FAQs and lead qualification before human takeover.
- Template workflows to request and use WhatsApp message templates.
- Public API and webhooks with revocable keys for templates, contacts, and events.
- Integrations that include Shopify, WooCommerce, Razorpay, Google Sheets, HubSpot, Zapier, and n8n (confirm the live list on-site).
Common use cases
- Move store support off a personal phone into a shared inbox so shifts can hand off cleanly.
- Marketing sends campaign notices within policy limits and tracks delivery.
- Sales bots ask budget/intent first, then route hot chats to humans.
- Agencies or multi-location brands manage client conversations under roles and permissions.
- Developers push order or logistics events into WhatsApp via the API.
Who is it for?
- SMBs and teams committed to the official Business API who need collaborative inboxes.
- Ecommerce, retail, education, travel, logistics, fintech, and similar WhatsApp-heavy orgs.
- Growth teams that want both a dashboard and API/automation hooks.
- Poor fit: solo sellers staying on personal WhatsApp who will not adopt Business API and template review.
- Poor fit: teams whose primary need is a non-WhatsApp omnichannel ticket hub.
How does it compare?
The site links comparisons with other WhatsApp platforms. Useful decision axes:
- Fee structure: Conversation fees at Meta rates with claimed 0% markup; platform fees still need a quote—“Start for free” is not the full bill.
- Collaboration depth: Shared inbox, roles, assignment, and 24-hour window awareness versus a single-phone workflow.
- Automation & integrations: Flow builder, AI handoff, public API, and commerce connectors.
- Compliance path: Official API/templates; unofficial protocol or modified-client approaches are a mismatch.
FAQ
Q: Can I start on Xobito for free?
A: Pricing copy says start for free with no payment details required up front, while WhatsApp conversation fees are billed at Meta’s published rates and passed through at 0% markup. Ask for a quote on platform packages.
Q: How is this different from the WhatsApp Business App?
A: It targets an API workspace—multi-agent inbox, broadcasts, templates, automation, and integrations. A single-device Business App does not replace team collaboration or official bulk capabilities.
Q: Is there a mobile app?
A: App Store and Google Play badges appear on pricing/footer areas; treat the live download links as source of truth. Core work still centers on the web workspace and API.
